Kindly double check that the items you wish to return do not fall under this list.īeauty products / Earrings / e-Gift cards / Handkerchiefs / Hosiery / Lingerie (including women's shapewear and body shapers) / Underpants / Socks / Swimwear / Toiletries / Headphones and earphonesĪs the list is non-exhaustive and may vary from time to time. Please note that due to final clearance, hygiene concerns, and suppliers' requests, certain items and brands are non-exchangeable, non-returnable, and non-refundable. After we receive and carefully check the returned product, we will refund the amount by online store credit.Ģ. Customers are required to pay the shipping costs for the return and exchange (including cross-border shipping charges). Ensure that the refund details given are correct and complete. Customers are required to pay the shipping costs for the return and exchange (including cross-border shipping charges).ġ. If the customer opened or used the product, we do not accept the return request from the customer.Įnsure that the refund details given are correct and complete. But for some special cases, we will consider accepting returning the item and the product must be in its original packaging and unused. We prohibit the return for cross border sales. Whether you want fluffy, natural-looking brows or sculpted, IG-girl arches, this eyebrow pencil is for you. We recommend returning your original item for a refund and placing a new order for a different product. Pictures or videos, whichever applicableĮxchange is can't be allowed for all products that we are selling in our store. The serial number found on the product tag or product packagingĤ. If a shipping delay occurs, we inform customers of the issue within 72 hours.Ĭustomers have to check each countries customs regulation and the limit value by themselves.Ĭustomers who wish to purchase more than the limit custom value, we firmly recommend you place two separate orders to avoid customs issues.įor the detail about return & refund, please note that our detailed return & refund policyįor those cases, please drop us an email here with the following details:Ģ. Every order is normally shipped out within 1-5 days from the time of receiving the order. The shipping cost is automatically calculated from the warehouse to the destination country. Due to the reason, for now, we are not using ems or international air mail service for safer and faster shipping. We will go back to our standard shipping options once shipping carriers stabilizes their shipping fees & options. Please see shipping options on our checkout page. BEFORE USING A BENEFIT PRODUCT, PLEASE READ THE INGREDIENT LIST ON THE PACKAGING OF YOUR PRODUCT TO BE SURE THAT THE INGREDIENTS ARE APPROPRIATE FOR YOUR PERSONAL USE.Our shipping options and costs are constantly changing due to covid 19. PRODUCT INGREDIENT LISTINGS ARE UPDATED PERIODICALLY. It features a custom, non-sharpen goof-proof tip, soft colour and a glide-on formula for easy & fast brow filling. N° 09825/ASHADE 5 - INGREDIENTS: STEARIC ACID, HYDROGENATED CASTOR OIL, SYNTHETIC JAPAN WAX, ETHYLHEXYL PALMITATE, CERA ALBA (BEESWAX), SORBITAN SESQUIISOSTEARATE, SYNTHETIC FLUORPHLOGOPITE, TOCOPHEROL, ALUMINUM HYDROXIDE. SYNTHETIC FLUORPHLOGOPITE, STEARIC ACID, HYDROGENATED CASTOR OIL, SYNTHETIC JAPAN WAX, ETHYLHEXYL PALMITATE, CERA ALBA (BEESWAX), SORBITAN SESQUIISOSTEARATE, ALUMINUM HYDROXIDE, TOCOPHEROL.
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